Jim Eisenmann

I am a United States Navy Veteran who served during the Gulf War. After being honorably discharged, I went back home to Cleveland, Ohio. Being in the Navy gave me a great love of being out in the ocean, and in 2001 my wife and I went on our first cruise and were hooked instantly. Moving to 2023 and we have been on over 30 cruises and counting. My love and knowledge of cruising have led me to want to help others plan a memorable cruise. I have 26 years of experience in customer service and find that to be the priority for every client. I am always just a phone call away, and if I cannot immediately pick up, you will always get a call back before the end of the day. The same will go for e-mails as well. Setting proper expectations of how I wi ...